FAQ
Here will you find the frequently asked questions. If you don’t find the answer to your question please contact us.
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For retail questions, please contact us and we can work out the details.
Do all the Rohje watches fit for men and women?
Yes they do. We believe the adventuring spirit doesn’t consider gender as a factor! Our models have been designed as gender-neutral as possible. Smaller Artister and the bigger Adventurister they both fit for all genders.
What material is the frame of the watch?
The frame is made of non-allergenic surgical stainless steel (316L). Surgical grade stainless steel is a strong material which doesn’t get scratched. According to the EU-directive 94/27/EC the limit for the rate of nickel release is 0.5µg/cm²/week. The surgical steel fulfills this requirement easily and it was then an easy and safe choice for the case material.
What is a reindeer leather strap like to wear?
The reindeer leather strap is very soft and pleasant to wear. The strap is made from vegetable-tanned reindeer leather and is coated with beeswax so it can manage moisture without hardening. Reindeer leather is an ecological and sustainable choice as the material is a side product of reindeer herding. Not a single reindeer has been raised for their leather.
Do the products have a return policy?
We offer an extended return period. If you want to return the product, you can do it within 100 days of ordering. Please pack the product well before returning.
How can I contact to your customer service?
If you have any questions we are glad to help. Rohje can be best reached through social media (Facebook, Instagram, Twitter), by email info@rohje.com or through the contact form from the contact page.
Does your products have a guarantee?
Of course! Because we trust the quality of our products completely, we offer at least a 2-year guarantee to all Rohje watches, no worries on that.
What payment methods are available?
You can pay with the most common credit cards, billing and installment payment plans and also with apps like MobilePay. See further details in terms of delivery.
How fast will the products be delivered?
Santa comes only once per year, but Rohje packages are shipped every day. The product should arrive in around 1-7 days after the order has been placed. Find more details in the delivery terms.
What does Rohje mean?
Rohje comes from the Finnish verb rohjeta, to dare do things and having the nerve to seize the moment: Brave and adventurous Nordic characteristic. They could all sense rohje when they gazed at the Rocky Mountains. Read more on Our Story –page.
What does Adventurister mean?
The bravery to seize the moment and being a role model for being in the forefront of a group or movement. It is also the model name of the watch. The watch has been designed to serve Adventurists.
Where are the watches made?
The watch machinery is made in Japan or in Switzerland depending on the watch. Case assembly is done in China. The reindeer leather straps are handmade and assembled in Finland.
How does sapphire crystal compare to mineral crystal?
Sapphire Crystal is a hardy material that is very abrasion-resistant. Unlike mineral crystal, sapphire crystal is more scratch-resistant. Rohje sapphire crystal glass has been treated with an anti-reflection coating to reach the best possible final product.
For retail questions, please contact us and we can work out the details.
Do all the Rohje watches fit for men and women?
Yes they do. We believe the adventuring spirit doesn’t consider gender as a factor! Our models have been designed as gender-neutral as possible. Smaller Artister and the bigger Adventurister they both fit for all genders.
What material is the frame of the watch?
The frame is made of non-allergenic surgical stainless steel (316L). Surgical grade stainless steel is a strong material which doesn’t get scratched. According to the EU-directive 94/27/EC the limit for the rate of nickel release is 0.5µg/cm²/week. The surgical steel fulfills this requirement easily and it was then an easy and safe choice for the case material.
What is a reindeer leather strap like to wear?
The reindeer leather strap is very soft and pleasant to wear. The strap is made from vegetable-tanned reindeer leather and is coated with beeswax so it can manage moisture without hardening. Reindeer leather is an ecological and sustainable choice as the material is a side product of reindeer herding. Not a single reindeer has been raised for their leather.
Do the products have a return policy?
We offer an extended return period. If you want to return the product, you can do it within 100 days of ordering. Please pack the product well before returning.
How can I contact to your customer service?
If you have any questions we are glad to help. Rohje can be best reached through social media (Facebook, Instagram, Twitter), by email info@rohje.com or through the contact form from the contact page.
Does your products have a guarantee?
Of course! Because we trust the quality of our products completely, we offer at least a 2-year guarantee to all Rohje watches, no worries on that.
What payment methods are available?
You can pay with the most common credit cards, billing and installment payment plans and also with apps like MobilePay. See further details in terms of delivery.
How fast will the products be delivered?
Santa comes only once per year, but Rohje packages are shipped every day. The product should arrive in around 1-7 days after the order has been placed. Find more details in the delivery terms.
What does Rohje mean?
Rohje comes from the Finnish verb rohjeta, to dare do things and having the nerve to seize the moment: Brave and adventurous Nordic characteristic. They could all sense rohje when they gazed at the Rocky Mountains. Read more on Our Story –page.
What does Adventurister mean?
The bravery to seize the moment and being a role model for being in the forefront of a group or movement. It is also the model name of the watch. The watch has been designed to serve Adventurists.
Where are the watches made?
The watch machinery is made in Japan or in Switzerland depending on the watch. Case assembly is done in China. The reindeer leather straps are handmade and assembled in Finland.
How does sapphire crystal compare to mineral crystal?
Sapphire Crystal is a hardy material that is very abrasion-resistant. Unlike mineral crystal, sapphire crystal is more scratch-resistant. Rohje sapphire crystal glass has been treated with an anti-reflection coating to reach the best possible final product.
